Category: Trade & Industry

Syndicated loan platform Versana raised $40 million from U.S. Bank, Deutsche Bank, Morgan Stanley and Wells Fargo — which are also the platform’s latest clients.   The platform, which aggregates and normalizes data from member banks, launched in December with its first investors and clients, including Bank of America, Citi, Credit Suisse and JPMorgan, Versana…

Banks use AI, taxonomy and machine learning to identify the causes of call center complaints and create a more seamless client journey. “If you’re not identifying all of your complaints up front, then how can you run the analytics, draw themes, do root-cause analysis and stop the complaints from happening, or at least reduce the…

This week’s edition of Finovate Global takes a look at the wave of funding that fintechs in France have received in recent weeks. The $108 million secured by hardware crypto wallet maker Ledger appropriately leads the pack. But there have been a handful of investments in a variety of French fintechs that are also noteworthy.…

Today is the final day of Women’s History Month. At Finovate, we have spent the past 30+ days highlighting the accomplishments of women in our industry. We began our commemoration with a look at the women who would demo their companies’ latest technologies at FinovateEurope. We followed up on International Women’s Day, showcasing the women…

E-commerce and embedded payments continue to gain popularity as millennials and Gen Z consumers look to social media for shopping experiences — and banks must meet their customers where they are shopping online. “Facebook, Instagram, TikTok users — 50% of them say they will make a social media purchase in 2023,” Allie Chafey, innovation senior…

When ChatGPT seemingly burst on the scene late last year, everyone from college students to CEOs took notice. For financial institutions, ChatGPT is just one tool in their digital transformation toolkit. It can refine and complement existing digital banking solutions, but when it comes to improving digital customer service and engagement, it still has a…

LeapXpert, a specialist in compliant business communications, has locked in $22 million in Series A+ funding. The round was led by Rockefeller Asset Management via its Technology Ventures Group. LeapXpert most recently demoed its technology at FinovateFall 2022 in New York. Business communications company LeapXpert has secured $22 million in Series A+ funding. The round…

Cross River Bank is launching an encompassing payment platform called CrossPay alongside online payment company Pay.com to streamline several business payment functions.  The $9.2 billion Ft. Lee, N.J.-based bank saw an opportunity to streamline processes through the CrossPay platform via Cross River’s core and suite of APIs, Keith Vander Leest, head of payments at Cross…

Credolab and Provenir announced a partnership this week that will make credolab’s SDK available in the Provenir Data Marketplace. Credolab’s SDK won the “AI Platform” category in Juniper Research’s Future Digital Awards last fall. Based in Singapore, credolab made its Finovate debut in 2018 at FinovateAsia in Hong Kong. A new partnership between credolab and…

LAS VEGAS – Banks are reducing manual processes and streamlining workflows through fintech nCino’s digital banking platform. Wells Fargo, for one, expanded the use of fintech nCino’s digital banking platform to its consumer and small business division in April 2022. The cloud-based platform provides visibility into application status, documentation, submission status, customer records and notes,…